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Shipping & Returns


Thank you for visiting and shopping with The Shop by Nana. Following are the terms and conditions that constitute our Shipping Policy. Be sure to review this information prior to placing your order as you are agreeing to the below terms by placing an order with the Shop by Nana.


All orders are processed within 2-3 business days Monday-Friday. (Saturday, Sunday, and some holidays may experience delays).


If we are experiencing a high volume of orders, shipments may be delayed by a few days. 


Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. 


Shipping charges for your order will be calculated and displayed at checkout. Delivery times are between 3 – 7 days depending on your location. 

Return & Exchange Policy

Returns and exchanges are not allowed. No credit will be offered as all sales are final and non-refundable. In unfortunate situations, you may contact us in regards to an order.